This dissertation sought to explore two research questions: what is the process of global mindset development and how can it be accelerated? The components that were hypothesized to contribute to global mindset development were cultural self-awareness,
cognitive complexity, cultural intelligence, positivity, and suspending judgment.
Culturally appropriate behavior served as the outcome of the process. Overall, it was found that a path model with the three main variables of cultural self-awareness, cognitive complexity and cultural intelligence had a strong fit. However, an interaction with positivity and partial mediation of suspending judgment were not supported. The results testing how to accelerate the process were inconclusive, as changes over the duration of the study were not present, likely due to a brief testing period of 10 days.
Overall, however, the study is one of the first empirical explorations of global mindset development and its contributions to a budding area of research are discussed, as well as implications for management and future directions.
TABLE OF CONTENTS
CHAPTER ONE: INTRODUCTION TO THE STUDY - 1
Purpose of the Study - 1
Global Leadership - 4
Origins of Global Mindset - 9
Level of Analysis - 10
Theoretical Model - 11
Research Questions - 17
Organization of the Dissertation - 17
CHAPTER 2: LITERATURE REVIEW - 19
Culture - 20
Meaning Making - 22
The Working Self-Concept - 25
Acculturation - 28
Biculturalism - 30
Overview of the Model of Global Mindset Development - 31
Culturally Induced Trigger Moments - 32
Cultural Self-Awareness - 35
Cognitive Dissonance - 36
Cultural Cognitive Complexity - 37
Cognitive Cultural Intelligence - 40
Moderation and Mediation in the Global Mindset Model - 44
Positivity - 45
Suspending Judgment - 48
Outcomes of Global Mindset Development - 51
Intensity of Culturally Induced Trigger Moments - 55
Summary, Integration and Conclusion - 56
CHAPTER 3: METHODS - 58
Context of Study - 58
Development of Intervention - 60
Pilot Study - 60
Sample - 61
Procedure - 61
Sample for Main Study - 62
Procedure... - 64
Measures - 64
Cognitive Complexity - 65
Suspending Judgment - 67
Cultural Intelligence.. - 67
Positivity - 68
Culturally Appropriate Behavior - 68
Covariates - 69
Manipulation Check - 69
Conclusion - 70
Pilot Study - 60
Sample - 61
Procedure - 61
Sample for Main Study - 62
Procedure... - 64
Measures - 64
Cognitive Complexity - 65
Suspending Judgment - 67
Cultural Intelligence.. - 67
Positivity - 68
Culturally Appropriate Behavior - 68
Covariates - 69
Manipulation Check - 69
Conclusion - 70
CHAPTER 4: RESULTS - 72
Regression Analyses for Hypotheses 1-5 - 74
Results of Structural Equation Modeling of Time Data - 78
Findings Testing Time 1 versus Time 2 - 82
Discussion - 83
Limitations - 91
Practical Implications - 94
REFERENCES - 98
APPENDIX A: MEASURES - 105
APPENDIX B: TRIGGER SCENARIOS - 113
APPEMDIX C: RESULTS - 121
